Frequently Asked Questions
Curious about our fragrances? You're in the right place.
From finding your signature scent to understanding our perfume extracts, discover everything you need to know about Marcus Elizabeth.
Finding Your Fragrance
I'm new to Marcus Elizabeth. Where should I start?
The best introduction is our Selected Six discovery set. Choose six fragrances in 3 ml sprays and experience each on your own skin, at your own pace.
Prefer to explore? Discover our perfume collection and find the notes, stories and moods that speak to you.
How do I find the right fragrance for me?
Think about how you want to feel, not just what you want to smell.
For something soft and comforting, explore Cashmere Veil. Prefer something creamy and playful? Discover Pistachio Horizon. For an unexpected green composition, try Matcha Thesis. And if you're drawn to bold, expressive scents, explore Saffron Attitude.
You can also explore our Perfume Wardrobe to discover fragrances based on your mood or occasion.
What is Selected Six, and can I choose my own fragrances?
Selected Six is our customisable discovery set, featuring six 3 ml perfume extracts of your choice — 18 ml of fragrance in total.
Priced at €75, it includes a €45 voucher redeemable toward a 10 ml or 50 ml perfume extract. The voucher is valid for 45 days from purchase, with one voucher per purchase.
It's the perfect way to experience different compositions before choosing your favourite.
Do you offer smaller perfume sizes?
Yes. Alongside our 50 ml perfume extracts, we offer selected fragrances in convenient 10 ml pocket-size sprays, exclusively available through our online store.
They're ideal for travel, everyday use or discovering a fragrance before committing to a full-size bottle.
Our Perfumes
What is a Perfume Extract, and how long does it last?
Marcus Elizabeth fragrances are Extrait de Parfum, crafted with a high fragrance concentration of approximately 30%.
Unlike traditional Eau de Parfum, our perfume extracts offer a richer, more concentrated fragrance experience, with up to 13 hours of longevity.
Each composition is designed to unfold gradually on the skin, revealing layers of depth, character and intimacy throughout the day.
Longevity may vary depending on your skin, the fragrance and environmental conditions.
Are Marcus Elizabeth perfumes unisex?
Yes. All our fragrances are gender-neutral.
We believe fragrance is about personal expression, not gender. Whether you're drawn to florals, woods, spices, fruits or amber, the right fragrance is simply the one that feels like you.
What makes Marcus Elizabeth different from designer perfume brands?
As an independent perfume house, we place creative identity, storytelling and olfactory exploration at the heart of our fragrances.
Rather than following conventional categories or trends, we develop distinctive compositions inspired by memory, culture and unexpected contrasts.
Each fragrance has its own character, created for people who value individuality and self-expression.
Where are your perfumes made?
Our fragrances are imagined and developed in Amsterdam in collaboration with specialist European fragrance partners.
Our perfumes are filled and finished in Amsterdam, combining our independent creative approach with European fragrance expertise.
What are Marcus Elizabeth perfumes made of?
Our perfume extracts are crafted from a carefully balanced blend of natural ingredients and premium aroma molecules, chosen for their quality, character and depth.
Each fragrance contains 30% perfume oil and 70% alcohol, creating a highly concentrated Extrait de Parfum designed for a rich, long-lasting fragrance experience.
Are Marcus Elizabeth perfumes safe to use on skin?
Our perfumes are carefully formulated using natural ingredients and premium aroma molecules, following the International Fragrance Association (IFRA) Standards and European cosmetic safety requirements.
All our fragrances are free from parabens and phthalates, reflecting our commitment to quality, thoughtful ingredient selection and responsible perfumery.
Our perfumes are intended for external use on healthy skin. Avoid contact with eyes and irritated or broken skin. Keep away from heat and open flames.
As with all fine fragrances, individual sensitivities may occur. We recommend reviewing the ingredient list if you have known allergies and discontinuing use if irritation occurs.
Please note: Our perfumes are created for people, not pets, and should never be applied to animals.
How should I apply and store my perfume?
Apply to clean skin, focusing on pulse points such as the neck and wrists. Avoid rubbing your wrists together after application to experience the opening notes as intended.
Store your perfume in a cool, dry place, away from direct sunlight and excessive heat, to help preserve its character over time.
Candles & Gifting
What makes Marcus Elizabeth candles special, and how long do they burn?
For eligible online purchases, you can notify us within 14 days of receiving your order that you wish to return it. You then have another 14 days to send the product back.
Products must meet our return conditions, including requirements concerning their condition, packaging and any applicable seals. Restrictions may apply to opened or used fragrance products.
Please contact info@marcuselizabeth.com before sending a return.
What are Marcus Elizabeth candles made of?
Our candles are hand-poured in Amsterdam using a 100% vegan, paraffin-free wax blend derived from coconut and rapeseed oil, paired with a carefully selected cotton and silk wick.
Made with plant-based wax and thoughtfully selected materials, each candle is designed to provide an even burn and a beautifully balanced fragrance experience.
Are Marcus Elizabeth products suitable as gifts?
Absolutely. Fragrance is one of the most personal gifts you can give.
Choose a perfume or candle that reflects someone's personality, or explore Selected Six for a gift that offers the freedom to discover several fragrances.
You can also leave an order note at checkout if you're purchasing a gift.
Orders, Shipping & Returns
Where do you ship, and how long does delivery take?
We ship from Amsterdam to selected destinations across Europe, the United Kingdom, the United States and other international locations.
Orders are usually processed within 1–3 business days after payment. Estimated delivery times after dispatch are:
- Netherlands: 1–3 business days
- Europe: 5–7 business days
- North America and Asia: 7–14 business days
Delivery times may vary depending on your destination, courier and customs procedures. Shipping options and costs are displayed at checkout.
Will I receive tracking information for my order?
Yes. Once your order has been dispatched, we'll email you tracking information where available, so you can follow its journey.
Will I have to pay import duties or taxes?
For EU orders, applicable VAT is included in the product price.
For orders outside the EU, additional import duties, local taxes or customs charges may apply. These are determined by your destination country and are generally the customer's responsibility.
Can I return or exchange my order?
Share details about your shipping policies, item returns, or customer service.
What should I do if my order is damaged, incorrect or needs changing?
Please contact us at info@marcuselizabeth.com as soon as possible.
For damaged or incorrect products, include your order number, a description of the issue and clear photographs.
If you need to change your delivery address or order details, we'll do our best to help before dispatch. Once your parcel has been handed over to the courier, changes may no longer be possible.
About Marcus Elizabeth
Who is behind Marcus Elizabeth, and what inspires the brand?
Marcus Elizabeth is an independent Dutch perfume house, founded by Angelo Elizabeth, a Curaçao-born creative director and perfumer based in Amsterdam.
Inspired by Caribbean warmth, multicultural influences and the emotional power of memory, our fragrances connect people, places and personal experiences through scent.
Our creative philosophy is shaped by Intention, Obsession, Ritual and Belonging.
Imagined in Amsterdam. Made to be remembered.
Where can I experience Marcus Elizabeth in person?
You can discover our fragrances through selected retail locations, events and collaborations.
Visit our store locator to find current locations, or explore our Selected Six discovery set to experience Marcus Elizabeth from home.
Still Curious?
Finding a fragrance should feel exciting, not overwhelming.
Whether you're choosing your first Marcus Elizabeth perfume, looking for a gift or need help with an order, we're happy to guide you.
Email: info@marcuselizabeth.com