Shipping Country And Duration (DHL)
We offer free shipping within the Netherlands. Furthermore, we offer free worldwide climate neutral shipping through our partner DHL Express (GoGreen) with a minimum purchase of €200.
We ship from our warehouse in The Netherlands. Actual shipping duration may vary depending on possible national public holidays and COVID-19 but are normally:
- Shipping within The Netherlands: 1-3 business days
- Shipping to Europe: 5-7 business days
- Shipping to the Netherlands Antilles: 5-7 business days
- Shipping to North America and Asia: 7-14 business days
To check the status of your order, please log into your account, and view the order history tab.
Once you complete your payment, tracking information will be confirmed by e-mail within 24 hours based on business days, then you may begin tracking the day after.
Import Duty And/Or Tax
When shipping within Europe, duties and taxes are included in the sale price. Outside Europe, customers are responsible for possible duties and taxes imposed by local customs.
Shipping Address Amendments
If you would like to amend your shipping address after ordering and prior to shipping, please contact us immediately by email: firstname.lastname@example.org.